Employee Relations Services
We have an experienced team of HR Directors and Consultants who work with leaders and HR teams to resolve employee relations at work.
We are often brought in as external partners to manage grievances and situations where disciplinaries have been appealed.
Ending an employment relationship is never easy, but sometimes it’s necessary.
Whether due to redundancy, a workplace dispute, or a mutual agreement, managing the process fairly and legally is key to protecting both your business and your people.
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“JourneyHR have supported my business with grievances, investigations, and disciplinary hearings and they are very experienced, and able to support through challenging scenarios offering wise counsel, swift action and sensitivity throughout.”
A well-managed grievance procedure is essential for maintaining trust and protecting your business.
Businesses are often faced formal complaints, complex workplace investigations, and sensitive appeals which is why we provide impartial, professional support to ensure the entire grievance process is handled with clarity and legal compliance.
We work alongside your internal team—or act as your external investigator—to help manage grievances fairly and avoid unnecessary escalation.
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Workplace bullying and harassment can seriously damage trust and morale. Whether the issue is between colleagues, or involves senior leadership, it’s vital to handle every case with care, and discretion, as well as legal compliance.
We support organisations by conducting impartial bullying and harassment investigations that are impartial and respectful. From managing interviews to producing detailed reports and facilitating hearings, we ensure every step aligns with your internal bullying and harassment policy and meets legal best practice.
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Handling a disciplinary at work is a serious responsibility. Whether you're addressing misconduct, repeated underperformance, or a breach of company policy, it’s essential that your disciplinary procedure is followed correctly and in line with UK employment law and ACAS best practice.
We provide impartial, professional support to guide you through the full process. We work with you from initial investigation to disciplinary meeting, outcome, and appeal, ensuring your approach is fair and legally defensible.
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Conflict in the workplace is inevitable – but how you handle it can make all the difference. Our workplace mediation service helps employees move past disagreements and find constructive solutions in a safe, confidential environment.
Mediation is a voluntary and impartial process where a trained neutral facilitator helps two or more individuals communicate effectively and rebuild trust, reaching a mutual agreement. It’s a respectful alternative to formal grievance procedures – and one that often leads to faster, longer-lasting resolution.
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Whether it's stress, burnout, or a long-term health condition, employee absence is rarely just about taking time off. It’s often a signal – not just a symptom. Effective people absence management means taking a supportive approach while applying fair, consistent processes that support both the employee and the business.
Our HR Consultants guide you through every step – including handling sensitive conversations and applying legally sound absence management methods. We’ll advise you on when to refer to an independent Occupational Health assessor, and how to manage return-to-work plans that balance care and clarity.
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Effective performance management involves taking a supportive approach while applying fair, consistent processes that support both the employee and the line manager.
Employees need to understand what’s expected of them, and must be managed so that they are motivated, have the skills, resources and support they need to succeed, and are accountable for their work.
Our HR Consultants guide you through every step – including managing performance informally through effective 1-1s and objective setting, through to formal capability processes if under-performance continues unsustainably.
Sexual harassment in the workplace is not only unacceptable – it’s now your legal responsibility to prevent it.
With the introduction of the Worker Protection Act 2023 (Amendment of the Equality Act 2010), employers must take reasonable steps to prevent sexual harassment. Failure to do so could result in significant reputational and financial consequences.
We support businesses around the compliance required to meet their their legal obligations, protect their people, and foster safer, more respectful working environments.
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Anti-Sexual Harrassment Training + Compliance Support for UK Employers
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!
Aliya Vigor-Robertson
Founding Partner
+44 7979 498 455
aliya@journeyhr.com
Sue Shaw
Founding Partner
+44 7939 992 801
sue@journeyhr.com
Office Hours
Monday–Friday
9am–5.30pm
Location
JourneyHR
5th Floor, High Holborn House
52–54 High Holborn
London WC1V 6RL