Employee Relations Services > Managing Under Performance + Capability

Manage Under Performance and Capability issues with clarity and swiftness

Under performing employees have a negative impact on your business output

Effective performance management involves taking a supportive approach while applying fair, consistent processes that support both the employee and the line manager.

Employees need to understand what’s expected of them, and must be managed so that they are motivated, have the skills, resources and support they need to succeed, and are accountable for their work. 

Our HR Consultants guide you through every step—including managing performance informally through effective 1-1s and objective setting, through to formal capability processes if under-performance continues unsustainably.

Why getting performance management right matters

Managing under-performance in your organisation matters because it has a ripple effect on the wider population and your line managers. It can create resentment amongst co-workers and additional work for the wider team.

Getting it right through following a clear process and steps with monitoring and review points protects your business from legal and reputational risk.

Done properly it:

  • Reinforces clear expectations and standards

  • Shows your commitment to fair treatment

  • Minimises the risk of tribunal claims

  • Ensures consistent and transparent outcomes

  • Maintains employee trust and morale

Our staff performance management support includes:

  • Guidance on informal performance management through line manager

  • Guidance on moving to formal process by setting goals through a PIP

  • Guidance and support with monitor and reviewing performance under a PIP

  • Guidance on escalating to a capability hearing should under performance continue and possible outcomes

  • Legally compliant documentation and process support

  • Reduced legal risk

  • Clear, consistent approach to managing performance

  • Improved employee performance and motivation

  • Clarity on formal capability process steps to follow

The outcome?

Need support managing a current performance management case?

We’re here to help — reach out for expert advice on how to manage under-performance / capability fairly, legally, and swiftly.

Get in Touch

Contact Us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!

Aliya Vigor-Robertson
Founding Partner
+44 7979 498 455
aliya@journeyhr.com

Sue Shaw
Founding Partner
+44 7939 992 801
sue@journeyhr.com

Location

JourneyHR
5th Floor, High Holborn House
52–54 High Holborn
London WC1V 6RL

Office Hours

Monday–Friday
9am–5.30pm