Employee Relations Services > Absence Management

Manage absence with compassion and compliance

Behind every absence is a person — and often, a story

Whether it's stress, burnout, or a long-term health condition, employee absence is rarely just about taking time off. It’s often a signal — not just a symptom. Effective people absence management means taking a supportive approach while applying fair, consistent processes that support both the employee and the business.

Our HR Consultants guide you through every step — including handling sensitive conversations and applying legally sound absence management methods. We’ll advise you on when to refer to an independent Occupational Health assessor, and how to manage return-to-work plans that balance care and clarity.

Why getting absence management right matters

Poor or inconsistent handling of absence can lead to legal risk which in turn can lower morale, having a wider operational impact.

The Equality Act 2010 requires employers to make reasonable adjustments for disability-related absence. We help you manage this with confidence and care.

Our staff absence management support includes:

  • Guidance on long-term sickness absence

  • Clear, compassionate absence management methods

  • Support with reasonable adjustments

  • Referral process to Occupational Health

  • Legally compliant documentation and process support

  • Return-to-work planning that prioritises wellbeing

  • Reduced legal risk

  • Clear, consistent approach to managing absence

  • Increased employee trust and engagement

  • A culture that values people — without compromising compliance

The outcome?

Need support managing a current absence case?

We’re here to help — reach out for expert advice on how to manage absence fairly, legally, and compassionately.

Get in Touch

Contact Us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!

Aliya Vigor-Robertson
Founding Partner
+44 7979 498 455
aliya@journeyhr.com

Sue Shaw
Founding Partner
+44 7939 992 801
sue@journeyhr.com

Location

JourneyHR
5th Floor, High Holborn House
52–54 High Holborn
London WC1V 6RL

Office Hours

Monday–Friday
9am–5.30pm