Employee Relations Services > Absence Management
Manage absence with compassion and compliance
Behind every absence is a person — and often, a story
Whether it's stress, burnout, or a long-term health condition, employee absence is rarely just about taking time off. It’s often a signal — not just a symptom. Effective people absence management means taking a supportive approach while applying fair, consistent processes that support both the employee and the business.
Our HR Consultants guide you through every step — including handling sensitive conversations and applying legally sound absence management methods. We’ll advise you on when to refer to an independent Occupational Health assessor, and how to manage return-to-work plans that balance care and clarity.
Why getting absence management right matters
Poor or inconsistent handling of absence can lead to legal risk which in turn can lower morale, having a wider operational impact.
The Equality Act 2010 requires employers to make reasonable adjustments for disability-related absence. We help you manage this with confidence and care.
Our staff absence management support includes:
Guidance on long-term sickness absence
Clear, compassionate absence management methods
Support with reasonable adjustments
Referral process to Occupational Health
Legally compliant documentation and process support
Return-to-work planning that prioritises wellbeing
Reduced legal risk
Clear, consistent approach to managing absence
Increased employee trust and engagement
A culture that values people — without compromising compliance
The outcome?
Need support managing a current absence case?
We’re here to help — reach out for expert advice on how to manage absence fairly, legally, and compassionately.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!
Aliya Vigor-Robertson
Founding Partner
+44 7979 498 455
aliya@journeyhr.com
Sue Shaw
Founding Partner
+44 7939 992 801
sue@journeyhr.com
Location
JourneyHR
5th Floor, High Holborn House
52–54 High Holborn
London WC1V 6RL
Office Hours
Monday–Friday
9am–5.30pm