Retained HR Support + Services > Retained HR Team
Scalable HR solutions tailored to your business
Flexible HR services delivered by your own dedicated team
We provide businesses with a fully embedded, external HR team—offering expert HR services that feel like an extension of your business. Whether you’re navigating growth or simply want to reduce risk and improve your people processes, our flexible HR solutions give you access to the support you need, when you need it.
This isn’t a one-size-fits-all package. Our model offers the benefits of HR outsourcing with a deeply personal approach—your dedicated team will spend agreed hours working directly on your business, both remotely and on-site, to deliver seamless day-to-day HR support.
Why choose our HR outsourcing service?
Choose this service if:
You want to reduce the risk of getting HR wrong
You need access to expert advice without hiring a full in-house team
You value objective, trusted advisors who know your business inside and out
You need a flexible and commercial HR solution that grows with your business
You're committed to investing in your people, culture, and long-term performance
What our HR services include
Day-to-day HR support, including employee relations, contracts, and policies
Strategic guidance on topics like EDI, employee wellbeing, and retention
On-site time to build relationships and embed HR within your culture
Up-to-date compliance with employment law and best practices
Support for managers and leaders with people challenges and development
Advice on employee benefits, engagement strategies, and performance frameworks
Our approach to outsourced HR support
We take the time to understand your organisation and operate like an internal team – just with more flexibility and wider expertise.
Our consultants are proactive, commercial, and genuinely invested in helping your people and business succeed.
What size business would suit this service?
This works particularly well for businesses with 20–250 people, where HR needs are growing but there isn’t the budget or requirement for a full in-house team.
Can I access your team when I need them?
Yes—you’ll have agreed hours and access to your dedicated HR team via email, teams/zoom/google hangouts, phone, and in-person which we really enjoy.
Who do your team report into in my business?
We’ll agree a reporting structure with you—whether that’s a business owner, COO, or senior manager—to ensure seamless communication and accountability.
Common questions we’re asked
“Having JourneyHR as a wrap-around function to our in-house team has been invaluable in helping manage situations such as complex ER cases, talent management, training and development, as well as ensuring that we are innovative and creative with our forward-thinking strategies (to name a few).
As a small team, we are able to tap into their knowledge and seek advice daily, which has also developed our own team and further added value to the business.
We’ve really appreciated the care and time that JHR puts into every issue – however small – which has meant we’ve been able to make decisions and changes with confidence”
Emmy Greener, People + Culture Manager
Total Media
Duration + investment
Our HR outsourcing model is offered as an annual support plan, with pricing based on your size, needs, and scope of work. Get in touch to discuss a bespoke package.
Before we start a retained relationship we conduct an HR Health Check and Employee Engagement Survey to get under the skin of your people practices and processes as well as a clear understanding of how your people are feeling about the organisational culture.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!
Aliya Vigor-Robertson
Founding Partner
+44 7979 498 455
aliya@journeyhr.com
Sue Shaw
Founding Partner
+44 7939 992 801
sue@journeyhr.com
Location
JourneyHR
5th Floor, High Holborn House
52–54 High Holborn
London WC1V 6RL
Office Hours
Monday–Friday
9am–5.30pm