Make every exit count with a thoughtful offboarding process

How you support someone as they leave your organisation says just as much about your culture as how you welcome them in.

At JourneyHR, we help you manage employee exits with care, clarity and confidence. Whether planned or unexpected, our approach to employee offboarding ensures dignity and minimal disruption — while giving you valuable insights for the future.

What’s included in this service

  • A clear plan for resignation or termination

  • Customised offboarding checklist and communications

  • Structured exit interview questions

  • Handover and knowledge transfer process

  • Final pay and access management

  • Post-exit actions and feedback follow-up

What you’ll walk away with

A respectful, human-centred exit process

We help you create a consistent and compassionate offboarding process that treats leavers with respect — helping you protect your team culture and employer reputation.

Meaningful feedback that drives real change

Used well, exit interview questions can highlight issues you might not see day to day. We’ll help you capture honest insights and apply exit interview best practices to improve engagement and reduce future turnover.

Reduced risk, stronger compliance

Especially in involuntary exits, it’s vital to get the details right. We make sure your documentation and steps align with employment law, reducing legal and reputational risk.

Questions we’re often asked

How do we handle exits for employees with less than two years’ service under changing labour laws?

We’ll guide you through current requirements and help you plan fairly understanding the commercial needs of your business and our expert knowledge of employment legislation.

What’s the best way to collect exit feedback and make it count?

We show you how to design exit interviews that people actually want to engage in —and how to turn their feedback into action.

Can someone leave before their notice period ends?

Yes, with care. We’ll help you manage early exits in a way that works for both parties.

What happens if an employee changes their mind after resigning?

We help you develop a flexible but clear policy so you're prepared when this happens.

Work with our HR Consultants to make sure your offboarding experience is managed well.

Get in Touch

Contact Us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!

Aliya Vigor-Robertson
Founding Partner
+44 7979 498 455
aliya@journeyhr.com

Sue Shaw
Founding Partner
+44 7939 992 801
sue@journeyhr.com

Location

JourneyHR
5th Floor, High Holborn House
52–54 High Holborn
London WC1V 6RL

Office Hours

Monday–Friday
9am–5.30pm