HR Consultancy Solutions > Competency Frameworks

Competency Frameworks

A famous girl band once said – “it ain’t what you do it’s the way that you do it” and we couldn’t agree more. 

We help create competency frameworks for organisations that outline key capabilities both technical and behavioural so that people can really understand how they need to perform to be successful and progress. 

They also have managers and leaders to have a fair, structured, transparent, and strategic approach to managing people and performance.

Why do they matter?

1. Clarity + Consistency in Expectations

Competency frameworks define the behaviors, skills, and attitudes expected at each level of a role. This clarity helps employees understand what success looks like and how they can grow. 

2. Fair + Objective Performance Management

Once a framework is adopted, it becomes a benchmark for assessing performance. This allows managers to identify strengths and development areas objectively, reducing bias and improving fairness in appraisals.

3. Smarter Hiring + Talent Development

We can create competency questions for people involved in hiring processes to make better hiring decisions by focusing on behaviours that predict success. This approach not only improves recruitment outcomes but also supports onboarding and long-term development.

4. Career Progression and Succession Planning

Competency frameworks support structured career development. Frameworks help align people strategies with business goals, enabling succession planning and talent mapping.

5. Cultural Alignment and Engagement

Competency frameworks reinforce organisational values and culture. By embedding expected behaviors into daily work, they help foster a shared understanding of what it means to contribute meaningfully. 

6. Strategic Workforce Planning

Competency frameworks also help identify skill gaps, align training with business needs, and support long-term workforce planning 

Our approach to building these frameworks is highly collaborative and include time with your team to make sure they are part of the process and understand the ‘why’. 

Our experience has shown us that the more the team are part of the creation and the journey the better the results and the more the frameworks are used and add value.

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Aliya Vigor-Robertson
Founding Partner
+44 7979 498 455
aliya@journeyhr.com

Sue Shaw
Founding Partner
+44 7939 992 801
sue@journeyhr.com

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52–54 High Holborn
London WC1V 6RL

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